The carrier’s clock is already running.
ClaimStation is the operating system for public adjusting firms. Statutory clocks on one board, carrier letters drafted for your review, and the next move on your screen. You make the call. You click send.
Statutory clocks / Today
Sample files
- REYES, Carrier acknowledgment, §627.70131(1)(a). 1 days 9 hours left.
- OKAFOR, Pay or deny claim, §627.70131(7)(a). 4 days 6 hours left.
- PHAM, Accept or deny claim, 31 Pa. Code §146.7(a)(1). 9 days 2 hours left.
- BAUER, Settlement tender, §627.4265. 13 days 2 hours left.
- DIAZ, Pay or deny claim, §627.70131(7)(a). Met, 3 days to spare.
Clocks run for Florida and Pennsylvania today. Other states go live as each is verified.
No per-claim feesMonth to month30-day money-back
One claim, start to check.
ClaimStation is built and run by Nations Public Adjusting, a working Florida firm. This is the path a file takes through it. The names are samples. The statutes are not.
- Insured
- Daniel Reyes
- Property
- Tampa, Florida
- Carrier
- Sample Mutual
- Peril
- Wind and hail
Day 0. In the driveway
Signed before you back out of the driveway.
Pick the loss state. ClaimStation builds the right Letter of Representation and PA contract on your firm’s letterhead, with your counter-signature ready. They sign on their phone, and the signed PDF files itself to the claim.
- Every state that licenses PAs.The contract for the loss state, never a scramble for the right form.
- Any PDF, not just retainers.E-Send routes it with reminders and a certificate of completion.
- Your own intake link.claim-station.com/your-firm/you, for the truck and the door hanger. Claims from it land on your desk.
Your Firm Public Adjusting
Prepared for Daniel Reyes
Letter of Representation & Public Adjuster Contract
Elapsed
0:00
Ready to send
- Insured
- Co-Insured
- Rep, counter-signed
Sample signing, sped up.
Day 0. The date of loss
Pin the date of loss with the government’s own data.
Enter the address. ClaimStation ranks the likeliest storm dates at that property from National Weather Service warnings, local storm reports and archived radar. Public data, not an AI guess. One click makes it a weather report on your letterhead.
Sample, not a real storm
Best date of loss
Jan 1 to May 18, 2026
Apr 12, 2026
Strongest match
- Warning covered the property
- 1.75 in hail, 1.2 mi
- 62 mph gust
Mar 28, 2026
Possible
- Warning covered the property
- 1.00 in hail, 4.8 mi
Feb 3, 2026
Weak
- 48 mph gust, 6.3 mi
Weather report PDF on your letterhead, filed to the claim
Sources: National Weather Service warnings, local storm reports, archived radar.
- No-login photo linksHomeowners and roofers upload from a link. No account, no app.
- AI contents inventoryItem, brand, model and value suggested from photos. You accept or dismiss each one.
- Photo and inventory reportsBranded PDFs on your letterhead, ready for the carrier.
Day 1. The clocks start
A wrong clock is worse than no clock.
Florida and Pennsylvania run live, counted the way each law counts: calendar days in Florida, working days in Pennsylvania. A state’s clocks turn on only after each rule is checked against the statute. Until then you see no clock, never a guessed one.
More states go live as each is verified
Carrier acknowledgment
§627.70131(1)(a)7 days
ALARMPay or deny claim
§627.70131(7)(a)60 days
ALARMSettlement tender
§627.426520 days
ALARMSuit limitation
§95.11(2)(e)5 years from the loss
RUNNINGCivil Remedy Notice cure
§624.15560 days to cure
ALARM- Loud when it countsA red alarm on the claim from 7 days out, flashing inside 48 hours.
- The loss state decidesA Florida clock never lands on a Pennsylvania claim. No state, no clock, until you add it.
- Nothing goes quietA clock you finish is marked met, and a missed one is logged with its time.
Day 9. The inbox
Every email lands on the claim it names.
Connect Gmail or Outlook. A claim, file or policy number in the email decides where it goes. When the evidence is thin the AI picks from a short list, and if it isn’t sure, the email waits for you. Unfiled beats misfiled.
- Your attorney’s mail stays out.A privileged sender is never sent to the AI.
- New claims come pre-filled.An intake email becomes a claim form for one-click review. You commit it.
- If the AI is down, mail still files.On the claim it names, with the reading queued for later.
Today’s mail
Sample
Sample Mutual Claims
Filed on Reyes
Claim 26-114792: certified policy copy
Claim number in the subject
Daniel Reyes
Filed on Reyes
Photos from the back slope
The insured’s own address
You
Filed as sent
Re: Claim 26-114792: certified policy copy
Your own mail is never read as inbound
Field inspections
Waiting for you
Inspection for your client on Elm
Nothing in it names a claim, so it stays unfiled
Privileged sender
Never sent to the AI
Headers only
On your privilege list
Day 31. The denial
The engineer says wear and tear. You have the storm.
ClaimStation drafts the rebuttal in a formal, statute-cited voice seeded from real winning disputes, with a weather appendix built from government storm data. It lands as a draft in your own mailbox. The app has no way to send it.
Your Firm Public Adjusting
Your address · PA License on file
CLAIMSTATION
June 18, 2026
Sample Mutual Insurance, Claims Department
Re: Daniel Reyes, Claim No. 26-114792, File No. 2605181042
Date of Loss: April 12, 2026
Draft
Your letter dated June 12, 2026 adopts the engineer’s finding that the damage to this roof results from wear and tear. The record does not support that conclusion.
The National Weather Service issued a severe thunderstorm warning covering the insured property on April 12, 2026, and a local storm report places 1.75-inch hail 1.2 miles from the loss location that afternoon.1 The enclosed inspection photographs of May 18, 2026 document impact bruising on the windward slopes.2
Florida law requires an insurer to pay or deny a claim within 60 days after it receives notice of the claim. Section 627.70131(7)(a), Florida Statutes.3 We request a re-inspection and a corrected determination in writing.
Saved to Drafts in your own mailbox
Not sent. That part is yours.
- 1Pulled from the weather report already on the file.
- 2Your inspection photos, by date.
- 3The statute, cited. You check it before it goes.
Carrier disputes, engineer-report rebuttals, Florida §624.155 Civil Remedy Notices and replies, all drafted the same way. Your letter templates fill in from the claim.
Day 44. A morning
Know what’s on fire before you’ve had coffee.
An email lists the deadlines that are critical or coming up. Open Today and the rest is there: the clocks that need you, your priorities for the week, every ball in the carrier’s court, the files going stale, and the drafts waiting on your yes.
Today
Good morning, Marcus.
Active claims
34
Critical deadlines
2
Stale 14+ days
3
Wins this month
5
Live deadlines
§627.70131
Carrier acknowledgment · Okafor
1d
§624.155
Civil Remedy Notice cure · Vance
2d
§627.70131
Pay or deny · Reyes
17d
Weekly priorities
- 1Okafor, §627.70131 acknowledgment due in 1d. Action today.
- 2Vance, §624.155 cure due in 2d.
- 3Pham, 14 days untouched.
Waiting on
- Sample Mutual: re-inspection date on Reyes, 6 days
- Engineer report on Bauer, 4 days
Waiting for your yes
- 2 drafted replies
- 1 proposed deadline
- 1 new claim from email
Day 58. The check
Same numbers to the homeowner and the roofer.
The settlement goes in; the fee and the homeowner’s net come out. The breakdown goes on one draft to both, with the final numbers spelled out, and it can’t be made until both addresses are filled.
- A second opinion on the offer.A decision coach weighs accepting, pushing for a supplement, mediating, appraisal or referring it out.
- Every check, logged.Each payment tracked through its lifecycle.
- Fee splits.Divide a fee between adjusters, on the claim.
Settlement breakdown
Sample
Settlement
$61,400.00
- PA fee20%
- $12,280.00
- ContractorDirection to pay
- $22,150.00
- Homeowner net
- $26,970.00
Email the breakdown to both
Homeowner: daniel.reyes@example.com
Roofer: office@sampleroofing.example
Pay or deny: met, 3 days to spare
Create draftAnd everything else on the file.
The whole list: 22 features, and every one of them is in both plans.
Run the day
Today dashboard
Critical clocks, priorities and stale files in one view
Weekly priorities
The five that matter, suggested from your claims
Waiting-On tracker
Clears itself when the reply lands in your inbox
Morning deadline email
Critical and upcoming clocks, first thing
Never miss
Statutory deadline engine
Verified clocks for Florida and Pennsylvania
License and E&O watch
Reminders at 60, 30, 7 and 1 days
Prohibited-state guard
No claim opens where a PA can’t practice
Do the paperwork
AI correspondence
Disputes, rebuttals and CRNs, drafted for review
Sign clients in the field
State-specific LOR and PA contract, from a phone
E-Send any PDF
Signature fields, reminders, certificate of completion
Letter templates
Your letters, with the claim fields filled in
Build the evidence
Weather reports
Best date of loss from NWS warnings, storm reports and radar
No-login photo links
Homeowners and roofers upload from any phone
AI contents inventory
Item, brand, model and value, suggested from photos
Get paid
Settlement math
Fee, homeowner net, roofer handoff
Settlement decision coach
Accept, push, mediate, appraise or refer
Payment tracking
Every check, logged through its lifecycle
Fee splits
Split a fee between adjusters, cleanly
Run the firm
Claims pipeline
List view and Kanban board
Roles and permissions
Team admin, scoped access
Contractor portal
Loop in roofers, never the fee math
Guided import
From ClaimWizard or a spreadsheet
It drafts.
You send.
Your license is on every letter. So nothing reaches a carrier until a licensed human sends it from their own mailbox. That isn’t a setting someone can flip. The app has no way to do it.
Bring your own AI, under the same rule.
Connect Claude or any MCP tool to your book, with your own permissions. It can read your claims, clocks and notes and stage a draft in your mailbox. It has no tool that sends.
Your AI / connected to your book
Sample
What’s due inside a week?
Tool call: get_deadlines2 inside 7 days
- Reyes Carrier acknowledgment1d 9h
- Okafor Pay or deny4d 6h
Draft the Reyes follow-up.
Tool call: create_email_draftsaved to your drafts
It’s in your Drafts. I can’t send it: there is no send tool. That part is yours.
It reads and stages. Sending stays with a licensed human.
What your E&O carrier is going to ask about
- Row-level security
- Every table enforces it in the database, so each firm’s data is walled off from every other firm’s.
- Append-only audit log
- Every claim change: who, what, when, before and after. Entries can’t be edited or deleted.
- Your mailbox, your chain of custody
- Carrier mail is drafted in your own Gmail or Outlook, so the record runs through your inbox.
- Encrypted mailbox access
- Connection tokens are encrypted with AES-256-GCM before they are stored, and never reach the browser.
- Verifiable signatures
- Documents signed through E-Send carry a fingerprint. Anyone can check one at claim-station.com/verify.
- License and state guard
- License and E&O reminders at 60, 30, 7 and 1 days. No claim opens where public adjusting isn’t allowed.
Leave your CRM without ripping the bandage.
You don’t go cold turkey on day one. The import is one-way, so there’s no two-way sync to babysit and nothing to break in your old system. Plan on turning it off somewhere between day 14 and day 30, on your own terms.
Day 1
90-minute onboarding call
We set up your firm, roles and templates live, with you.
Day 1
Guided claim import
Bring active claims over from ClaimWizard or a spreadsheet, without retyping them.
Day 1
Mail connected
Gmail or Outlook starts filing and flagging from your inbox.
Day 14 to 30
Your old CRM goes optional
Turn it off when you’re ready, not because a migration forced you to.
One price. Every feature.
No per-claim fees, ever. A 14-day free trial, a 30-day money-back guarantee, month to month with no long-term contract. You add a card at signup and nothing is charged until the trial ends.
Full pricing and trial termsSolo
$197 a month
Up to 5 team members · one flat rate
- Every feature included
- No per-claim fees, ever
- Import wizard for ClaimWizard or a spreadsheet
Team
$399 a month
Unlimited users · one flat rate
- Everything in Solo
- Unlimited users
- Priority onboarding
Straight answers.
Do I have to leave my CRM on day one?
No. You don't rip the bandage. Bring your active claims over with the guided import (ClaimWizard files or a spreadsheet), connect Gmail or Outlook, and we walk you through setup on a 90-minute call. Your CRM stays on as long as you want it. Plan on turning it off somewhere between day 14 and day 30, on your own terms.
Which states do you support?
LOR and PA contracts generate for every state that licenses public adjusters, and ClaimStation won't open a claim in Alabama, Alaska or Arkansas, where a public adjuster can't represent the insured. Statutory deadline clocks run for Florida and Pennsylvania today. Every other state goes live only after its rules are verified against the statute, because a wrong clock is worse than none.
How is my data protected?
Every table enforces row-level security in the database, so your firm's data is walled off from every other firm's. Every claim change lands in an append-only audit log: who, what, when, before and after. Mailbox connection tokens are encrypted before they are stored, and carrier email is drafted into your own Gmail or Outlook, so the chain of custody runs through your inbox.
Does the AI send anything on its own?
Not to a carrier. ClaimStation drafts disputes, rebuttals, CRNs and replies into your own Gmail or Outlook, and the app has no way to send them for you: a licensed human reviews and sends every one. Automatic messages are limited to e-signature follow-through, such as reminders on a contract you already sent.
What does onboarding look like?
A 90-minute call where we set up your firm, roles and templates with you. Your active claims come over through the guided import, and your mailbox connects so email starts filing right away. You're running real claims the same day.
What if I want to cancel?
Plans are month to month, with no long-term contract, and you cancel from your billing settings. Your data is yours: ask and we'll send you a copy. Within 30 days of your first payment, the money-back guarantee covers you, no reasons required.
Is ClaimStation available now?
Yes. ClaimStation is live. Start your 14-day free trial now: you add a card at signup, and nothing is charged until the trial ends. Import your active claims, connect your mail, and you're handling real claims the same day. Prefer a hand? We'll walk you through setup on a call.
Your next file is already on a clock.
Create your workspace, import your claims and connect your mail. Be running real claims the same day.
You add a card at signup. Nothing is charged until the trial ends.
A 14-day free trial, starting when you do.
Free trial
Starts when you do