Trust, documented
ClaimStation handles licensed-professional work product, statutorily-required claim files, and personal information about insured homeowners. Here is exactly how we collect, use, secure, and remove it, and the limits we operate under.
Limited Use, honored
Gmail data is used only to run your claim inbox: filing mail, key dates and reply drafts. Google Gemini reads it for that. Never advertising, never AI model training.
Encrypted by default
AES-256-GCM on mailbox refresh tokens, TLS 1.2+ in transit, and Postgres row-level security on every table.
Yours to remove
Disconnect Gmail or Outlook anytime in Settings. Account deletion and data copies are handled by our staff on written request, within 30 days.
Read the fine print
- Privacy PolicyWhat we collect, how we use it, who we share with, and our Gmail Limited Use commitments.Updated Sep 23, 2026
- Terms of ServiceThe agreement governing your firm's use of ClaimStation, including acceptable use and liability.Updated Sep 23, 2026
- Security OverviewEncryption, per-firm tenancy isolation, row-level security, audit logging, and incident response.Reviewed Sep 23, 2026
- Refund & CancellationHow billing, cancellation, and our 30-day money-back guarantee work, and how to reach us.Updated Jun 3, 2026
- Data DeletionHow to disconnect a mailbox, delete a claim, or ask us to delete your account, and what we keep.Updated Sep 23, 2026
- How we use Gmail dataPlain-English: the scopes we request, what we do with each message, and the Limited Use limits we honor.Reviewed Sep 23, 2026