ClaimStation
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Trust Center

Trust, documented

ClaimStation handles licensed-professional work product, statutorily-required claim files, and personal information about insured homeowners. Here is exactly how we collect, use, secure, and remove it, and the limits we operate under.

Limited Use, honored

Gmail data is used only to run your claim inbox: filing mail, key dates and reply drafts. Google Gemini reads it for that. Never advertising, never AI model training.

Encrypted by default

AES-256-GCM on mailbox refresh tokens, TLS 1.2+ in transit, and Postgres row-level security on every table.

Yours to remove

Disconnect Gmail or Outlook anytime in Settings. Account deletion and data copies are handled by our staff on written request, within 30 days.

Policies & disclosures

Read the fine print

Legal

Privacy Policy

What we collect, how we use it, who we share with, and our Gmail Limited Use commitments.

Updated Sep 23, 2026→

Legal

Terms of Service

The agreement governing your firm's use of ClaimStation, including acceptable use and liability.

Updated Sep 23, 2026→

Trust

Security Overview

Encryption, per-firm tenancy isolation, row-level security, audit logging, and incident response.

Reviewed Sep 23, 2026→

Billing

Refund & Cancellation

How billing, cancellation, and our 30-day money-back guarantee work, and how to reach us.

Updated Jun 3, 2026→

Your data

Data Deletion

How to disconnect a mailbox, delete a claim, or ask us to delete your account, and what we keep.

Updated Sep 23, 2026→

Integrations

How we use Gmail data

Plain-English: the scopes we request, what we do with each message, and the Limited Use limits we honor.

Reviewed Sep 23, 2026→
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